UNITERS is a global manufacturing company that markets and distributes home care and repair products in 6 continents and more than 100 countries around the world. We also provide Furniture Protection Plans to millions of consumers each year through the largest furniture retailers and department stores in the United States.
Career Opportunities
Summary The Customer Service/Processor position administers claims and manages interaction with customers by reviewing all terms and conditions, customer claims, supporting photos and customer information and documentation. The Processor manages customer calls, supplying information and updates to customers, and utilizes the CRM to communicate with customers and technicians Essential…
The Workforce Management Analyst will lead the workforce department and set up the systems and structure to support Real Time Analysis, reporting, routing skills, queues, IVR set up. The role will also be a pivotal driver in the architecture of the workforce management system. Essential Functions ● Creates reports and dashboards on historical data and forecasting results from…
SUMMARY This position maintains control of all inventory items purchased and produced. The specialist will also back up Small Package Shipping personnel to maintain operation excellence when necessary. ESSENTIAL FUNCTIONS Research, resolve and report all Inventory Discrepancies Responsible for shipping notices, orders and other records Process all RMA's from beginning to end Performs…